Customer care Representative- Check ‘n Go/Allied Cash Loan
Can you enjoy supplying exceptional solution and building enduring consumer relationships? Do you want to go beyond old-fashioned retail jobs and begin to build your job? Have you got fascination with being part of A financial that is industry-leading services? Do you want to create the next move? In that case, we wish to speak with you!
Breakdown of Part and Key Accountabilities:
Our Customer Service Associates have reached one’s heart of everything we do at Check ‘Go and Allied advance loan, both area of the Axcess Financial category of organizations. Every day in metropolitan areas and towns in the united states, these are typically greeting clients, processing applications, responding to inquiries about services and products, marketing new services, and much more — all with all the aim of delighting our respected clients. We offer cash solutions the real deal people and make an effort to function as the very first option for everyday monetary solutions. We people concentrate on building relationships to make sure client requirements are now being offered with the most readily useful items we could provide.
Essential Duties:
- Relationship management: place our clients during the center of every thing we do. Exemplify our product product Sales culture. Serve and educate clients regarding the item profile. Escalate problems towards the shop Manager, DDO, and Corporate Office if not able to resolve the issue straight using the client payday loan in Greensboro.
- Cash management: Handle and count currency, money, and coins to incorporate managing a money cabinet, counting money deposits, going cash from safe safe to cash cabinet along with other money managing needs. In charge of bank deposits or bank pick-ups. Balance specific batch receipts with shop product product sales reports at end of time and help with resolving over/shorts as required.
- Loan processing: Perform customer that is necessary to validate information presented. Accurately process loans and deals per business policy.
- Conformity: in charge of conformity with company/State policy and procedures Federal that is including regulation relevant.
- Inbound/Outbound calls: response phone inquiries as a result to basic concerns, consumer applications, needs or other problems. Put outgoing client courtesy and collection telephone telephone phone phone calls prior to federal laws and shop working procedures.
- Brand Ambassador: improve the Check ‘n get brand name expertly and make certain shop appearance (external and internal) is maintained to business requirements. Help in the execution of most Company marketing plans and programs, ensuring exact and prompt set-up, exceptional execution and within founded due dates.
Minimal Education and Enjoy Involved:
- 2 yrs previous product sales and customer support experience chosen.
- Couple of years cash management experience chosen.
- Should have own private transportation that is reliable conformity with posted policy and procedure. This might NOT add transport that is public transport from household or buddies. Must keep a valid Driver’s License and Automobile that is valid Insurance utilized by the business.
Real Needs:
Also, you can expect: competitive compensation (base pay + incentives) and advantage programs ( e.g., medical dental, term life insurance), an ample premium time off system, 401k retirement plan, tuition reimbursement, as well as an engaging work place.
About Axcess Financial:
Our company is an independently held business headquartered Cincinnati, Ohio whom provides revolutionary credit solutions that empower clients to address their individual funds whenever, where and just how they need. It is our objective to have individuals the amount of money they require whenever it is needed by them. We make certain we achieve this in a real means that is accountable and of their means.
Dedication to Diversity:
Axcess is dedicated to employing and keeping a diverse workforce. We have been proud to be the same Opportunity/Affirmative Action-Employer, making choices without reference to competition, color, faith, sex, sex identity or phrase, intimate orientation, nationwide beginning, genetics, impairment status, age, marital status, protected veteran status or other protected class.
This publishing is supposed to explain the basic nature of this work likely to be done and it is perhaps perhaps not an extensive range of all obligations, duties and abilities necessary for the positioning.